The world of online shopping has experienced massive growth over the past few years. Technology has been the major driver of the e-commerce industry’s success. However, one area that often goes under the radar is the key work of fulfillment service partners, who provide access to commerce distribution centers.
In online stores, distribution centers play a crucial role in order fulfillment. Having the centers located in strategic places reduces delivery costs while supporting faster delivery.
In this guide, we will look at how commerce distribution centers are driving the success of online stores.
Inventory Management
Most businesses experience inventory management issues. This becomes an even more massive challenge when scaling business operations. Commerce distribution centers make it easier for online stores to deliver their products to customers on time.
These centers have the latest inventory and warehouse management systems to ensure inventory is available without unnecessary overstock or shortages. In addition, they reduce human errors, thus promoting faster fulfillment, improved customer satisfaction, and stronger competitive performance.
Impact on Customer Experience
One of the major issues that makes customers leave negative reviews or stop buying from an online store is orders arriving late. Also, getting the wrong order and slow responses when handling returns can lead to customer dissatisfaction.
Modern commerce distribution centers have invested in the best tools to reduce human errors. Also, as mentioned, the centers are located in strategic zones to ensure timely delivery, including same-day shipping for orders made within a certain time frame.
Partnering with a 3PL company such as Packageman that has multiple commerce distribution centers will have a positive impact on customer experience.
Speed and Efficiency of Order Fulfillment
Customers will abandon their carts mid-checkout if the seller cannot provide same-day shipping. Commerce distribution centers make it easier for online sellers to offer faster delivery services.
They do so by implementing a smooth fulfillment process that goes from receiving orders to delivering them at a customer’s address or preferred drop-off location. This gives online stores, especially startups, the ability to compete with major brands.
The location of commerce distribution centers within metropolitan areas and near major transport hubs shortens delivery distance. This, in turn, also cuts the expenses involved with delivering orders to customers.
A Commerce Distribution Center Can Reduce Storage and Logistics Costs
This is one area where using logistics firms with commerce distribution centers reigns supreme. Renting warehouses and storage units is expensive. The costs can be too high if your store sells bulky, slow-moving products.
Working with a commerce distribution center can reduce operational costs by a significant amount. You don’t have to worry about leasing extra warehouses once orders start streaming in. The money saved can be invested in the business.
Wrapping up
Working with a 3PL company with several distribution centers has many benefits. Most of these are related to making your business streamlined, less expensive to run, and error-free. In addition, you will get better reviews and retain more customers if you can deliver products on time.
