Client testimonials are a great way to increase sales and, ultimately, revenue for your business. 63% of consumers agree that they consider a place that has reviews and ratings from past customers. That said, if you don’t have enough feedback, buy Google reviews to establish a credible impression.
After looking at the positive reviews on your business profile, shoppers will not be hesitant to visit your shopping mall. Are you ready to build trust in your mall in the visitors and develop love for your brand? We have got your back. In our blog, we discuss ways in which you can collect more reviews for your shopping mall and create robust social proof for it.
Before we get started with collecting reviews, let us know what is the significance of having them on your business profile.
Why Are Google Reviews Important For Shopping Malls?
Google reviews may seem very general, but they are highly important for your shopping mall. Below are some facts that explain the importance of Google reviews for shopping malls.
- Reviews Help Get Footfalls: Studies say that customers consider online reviews as much as they would consider personal recommendations. Having said that, reviews on the business profile will bring more customers to the shopping mall.
- Reviews Results In High SERP Ranking: When your shopping mall has regular reviews and ratings from its customers, Google rewards you for it. Reviews on your mall’s Google profile will help your place rank better when prospects search for a place to shop and even chill out.
- Social Proof: No other aspect can be better than business reviews for a shopping mall. Reviews help prospective visitors make better and more informed buying decisions for the mall. They also offer invaluable insights to new customers about the best shopping malls.
10 Tips On Getting More Google Reviews For Shopping Mall
- Keep your GMB profile updated.
Filling out all the sections of your business profile will help your consumers trust your shopping mall. A fully optimized and updated Google profile automatically attracts more new customers.
Providing accurate information about your shopping mall will help consumers understand that you are genuine. Furthermore, it will enhance your visibility, and more people will learn about your shopping mall. Posting regular updates will also establish trust among your target audience.
- Enhance customer experience
Offer your consumers the best customer experience, exceeding their expectations so that they choose you over the competition. When consumers are satisfied with the shopping experience, they leave a review for your shopping mall.
It can be anything from writing a personalized note about their experience or just a rating on your shopping mall business profile. Give them chances so that they themselves share reviews for your mall.
- Leverage Positive Interactions
Establishing trust is very important these days. Customers say that when they see positive feedback about a business, they are encouraged to make a purchase. Prove to your prospects that yours is a trustworthy place.
By sharing the positive interactions that you have had with your past customers, you can attract more people to review your shopping mall. Share the older positive feedback through different channels to entice more people.
- Ask The Visitors For Reviews
To collect Google reviews for your shopping mall business profile, you can ask the visitors. Print the QR code to take them to your Google business profile and hang them at different corners.
It will be easy for visitors to scan the code and post a review for your shopping mall. You can also automate the process of asking for a review so that customers are reminded to leave your business a review.
- Shoot Emails And Include a Business Profile Link
You should send marketing emails to your target audience so that your shopping mall stays at the top of their minds. Such emails are one of the simplest ways of increasing your business’s accessibility and visibility.
In the emails, you can embed a link to your Google business profile for your consumers to review your business. The strategy may not work wonders, but it will help collect positive reviews for your shopping mall.
- Personalize The Request
Sending the same message to your customers repeatedly doesn’t require extra effort, but it can be a bit boring for them. Personalize your requests so that the message is more relatable, and they drop reviews for your shopping mall.
Personalizations done to the review requests will make your brand appear consumer-centric and people-powered. It will encourage them to get in touch with your brand.
- Get “Leave A Review” Cards Printed
The method is traditional and offline, though it will be very helpful to collect online reviews. You can have physical cards printed for your shopping mall with an attractive message so that visitors leave a review.
Let them know how important their one review is to your Mall. Also, include a few lines stating that you would like to improve their future experiences with your business through the feedback collected.
- Make it easy for shoppers.
People often think that leaving business reviews is a tiresome process. When collecting reviews for your business, make it as seamless as possible. Let them know that writing something is not always mandatory.
Make them believe that the process is very simple and that it will only take a few seconds for them to leave for your shopping mall.
- Engage on Social Media
To make your customers believe you are a credible place to shop, engage with them and tell them how your products are worth it. You can use social media to increase your business’s visibility and ask your audience to leave you a review.
This way, you can leverage the social media reputation of your brand to collect Google reviews.
- Monitor and manage online presence.
To build a business reputation and attain more reviews for your shopping mall, you need to manage your brand’s overall online reputation. Respond to previous reviews and make your audience feel like they are being heard.
When other consumers see that you monitor the feedback received in a timely manner, they will believe that you are sincere about the interaction.
Conclusion: Get Seamless Google Reviews to Shopping Mall
Leverage every single opportunity to collect reviews for your business and showcase that your customers are heard.
If you make it easy for your visitors to leave your business a review, you will easily get a good number on your profile. As already said, it will further help you with enhanced reputation and revenue benefits.
